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We would like you to know
Return, Refund & Exchange
You have the right to cancel your order without giving any reason within 14 days after delivery as stated in our Terms & Conditions. Kindly notice that shipping costs are non-refundable if the reason for returning is a personal preference. Returning shipment, in any case, should be arranged and paid by the buyer.
We ship from Belgium
ecoBirdy's headquarter is located in Belgium, as well as our warehouse since we produce in small batches. Kindly notice for delivery addresses outside the EU, an extra import tax will might be charged by the local government of the destination. For information on import taxes by country WTO Tariff & Trade Data.