Worldwide Delivery

Dear Customers,

We at ecoBirdy are sure the goods we post on our websites are in stock and ready to ship.

All orders made on our website will be sent out from Belgium, where ecoBirdy is located.

For general delivery terms, outside of Europe please refer to this page of UPS website and this page of FedEx website, inside of Europe please refer to this page of DPD website

Normal shipment takes 3-4 business days for European, 6-8 business days for international. Kindly notice that we normally work and deliver from Monday to Friday.

If you need an express service, please write to info@ecobirdy.com, and we will do our best to help you.

Please follow-up your delivery closely and try not to miss the door bell.

If you purchase for a gift, we would be honoured to write a note for you, drop us a line after you place the order.

Kindly notice for addresses outside of EU, an import tax will be charged by the local government of the destination.

UK shipments are affected by Brexit. Please read this announcement from UK gov.

In case you change your mind, the order can be exchanged your order partially or fully. The products should be returned undamaged, and all the shipping expenses (including import taxes and duties for international shipments entering the EU) are at the customer’s charge.

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Still have questions? Send us an email: info@ecobirdy.com

Love,

Team ecoBirdy